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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gustavo de la Torre

Gustavo de la Torre

December 6, 2025

5  out of  5
rating by Gustavo de la Torre
"Luisa Anchondo was the best agent, really recommend her!!"
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Olga Gonzalez

December 5, 2025

5  out of  5
rating by Olga Gonzalez
"I had a pleasant and productivo experience."
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Joe Enriquez

December 5, 2025

5  out of  5
rating by Joe Enriquez
"I have to say Miguel from Jaimes office has made insurance so easy. I would recommend to go to him."
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Jorge Lujan

November 29, 2025

5  out of  5
rating by Jorge Lujan
"Luisa was a great help with my life insurance. She was very helpful."
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Vanessa Anchondo

November 24, 2025

5  out of  5
rating by Vanessa Anchondo
"Jaime Portillo and his staff, especially Luisa have always been very friendly, helpful, efficient, and reliable. Luisa has always been great to tend to our questions and needs. She responds on a timely matter. We have been very satisfied with our services."
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Rodolfo Garcia

November 18, 2025

5  out of  5
rating by Rodolfo Garcia
"Great insurance service provided like always."
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Manuel Bellido

November 18, 2025

5  out of  5
rating by Manuel Bellido
"I have been with State Farm for a long time, they always go out of their way to try to assist you in any way. Luisa is always been there to help me and answer my questions. I will always stay with State Farm. Jaime Portillo's family is a great asset to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alicia Riley

November 18, 2025

5  out of  5
rating by Alicia Riley
"Miguel was able to help me with all my insurance needs. I might have a different agent but this office helps me no matter what."
We responded:
"Your kind words are appreciated!"
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Lisa Rosales

November 14, 2025

5  out of  5
rating by Lisa Rosales
"I truly enjoy working with Jaime Portillo at State Farm Insurance, especially with Miguel Gutierrez. They are extremely professional, reliable, and always go above and beyond for my clients. We receive insurance binders quickly and efficiently, and their rates are consistently competitive when my clients are shopping for homeowners insurance. I genuinely appreciate their outstanding service and professionalism. I will continue to refer my customers to them for their homeowners insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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rogelio catano

November 11, 2025

5  out of  5
rating by rogelio catano
"Miguel was a great help! If you have any insurance needs give him a call"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lilia Mayo

November 11, 2025

5  out of  5
rating by Lilia Mayo
"When it comes to finding a reliable insurance agent, Miguel at State Farm truly stands out. From my first interaction, he demonstrated a deep understanding of my insurance needs and provided tailored solutions that were easy to understand. Additionally, Miguel has been proactive in following up with me to ensure that I’m satisfied with my coverage and to remind me of any upcoming renewals or changes in policy. His dedication to customer care is evident, making me feel valued as a client."
We responded:
"Lilia, Thank You, for your feedback is important to me. Visibly it helps me understand if we are delivering the correct experience when a client is interacting with our office."
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Cynthia Tellez

October 11, 2025

5  out of  5
rating by Cynthia Tellez
"Estoy muy contenta por el servicio brindado por el Sr. Portillo y su staff. En especial por el servicio que nos a brindado desde hace poco mas de 3 años la Srita Luisa Anchondo ella siempre contesta mis llamadas y resuelve cada una de mia dudas. Gracias Luisa por toda tu ayuda."
We responded:
"Thank You for the feedback Cynthia! We appreciate you."
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Michael Botello

October 2, 2025

5  out of  5
rating by Michael Botello
"Jaime, please keep Rosie forever. As you know, I come into the office every 6 months to make sure I'm up to date on my policies and Rosie is the person I can speak with and have my questions answered. She is knowledgeable and has the information I need as one of your many clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Larry

October 1, 2025

5  out of  5
rating by Larry
"I went to state farm to change auto policy and Luisa helped with that. Very professional and attentive and understanding. I appreciate her help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Diane Rayon

September 29, 2025

5  out of  5
rating by Diane Rayon
"I have been with this insurance for many many many years. You all are great. Thank You for all you do. 😁"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Miguel Barrera

September 24, 2025

5  out of  5
rating by Miguel Barrera
"Saludos muchas gracias Sta. Luisa Por su atención, trato amigable y por facilitar el obtener un buen precio en mi seguro de casa y automóvil"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mark Archer

September 23, 2025

5  out of  5
rating by Mark Archer
"Amazing customer service . Unbeatable combined policy prices. Miguel Gutierrez is the name at the West El Paso location. Saved me over $200. Very pleased. Highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cristina Holguin

September 17, 2025

5  out of  5
rating by Cristina Holguin
"Luisa es una empleada súper excelente. Siempre me ha tratado con muchísima amabilidad y súper eficiente. Me encanta venir a esta oficina por el trato tan especial."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Florencia Aldana

September 9, 2025

5  out of  5
rating by Florencia Aldana
"Todo correcto muy amable la Srita"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Laura Prado

September 9, 2025

5  out of  5
rating by Laura Prado
"Very efficient and friendly"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aguilas C.C.

August 29, 2025

5  out of  5
rating by Aguilas C.C.
"Quiero felicitar a state Farm por tener gente tan profesional y eficiente en esta compañia como Rosie Frías . me había contactado con otros agentes que no pudieron resolver una situación y volví a llamar y me contestó Rosie Frías le expliqué mi situación y con mucha paciencia y mucho profesionalismo me atendió y resolvió la situación en minutos Rosie Frías te Felicitamos por tu EXELENTE TRABAJO. ATT.JAIME R."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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XROOFING LLC

August 27, 2025

5  out of  5
rating by XROOFING LLC
"Buenas tardes. Quiero recomendar ampliamente los servicios que ofrece la oficina de Jaime Portillo de State Farm. Muy en especial a su agente Miguel Gutiérrez. Un excelente agente resolvió todas mis dudas y preguntas. De antemano les doy mi agradecimiento por toda su ayuda y el tiempo que se tomaron para resolver todas mis dudas."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Astrid Govea

August 20, 2025

5  out of  5
rating by Astrid Govea
"Super amable Luisa, me atendio y resolvio mis dudas, Muchas gracias 🙏 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Abigail Aguirre

August 14, 2025

5  out of  5
rating by Abigail Aguirre
"Miguel was extremely helpful and answered any questions I had and explained carefully if I didn’t understand. Very kind and patient:)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Valeria Torres

August 12, 2025

5  out of  5
rating by Valeria Torres
"Miguel helped me with all my insurance needs. Give him a call for great service and prices."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."